Privacy Policy

1. Introduction

Universtalk ("we", "us") respects your privacy. This policy explains what personal information we collect through this website and WhatsApp, how we use it, and the choices you have.

2. Information We Collect

• Details you submit: name, phone number, email, birth details, the guidance topic and any message you send through our forms, consultation popup or WhatsApp.
• Technical data: device type, browser, pages viewed and approximate location, collected through cookies and analytics tools such as the Meta Pixel.

3. How We Use Your Information

• To respond to enquiries, share product details and provide astrology guidance you request.
• To process and deliver orders, and send order updates.
• To improve the website and measure the performance of our advertising.
• To comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We share it only with service providers who help us operate (for example delivery partners, payment providers, WhatsApp and analytics or advertising platforms) and where required by law. These parties handle data under their own privacy policies.

5. Cookies and Advertising

We use cookies and similar technologies to run the site and understand traffic. We may use the Meta Pixel to measure ads. You can block or delete cookies in your browser settings.

6. Data Retention and Security

We keep information only as long as needed for the purposes above or as the law requires. We use reasonable safeguards, but no online method is completely secure.

7. Your Rights

You may ask to access, correct or delete your personal information, or withdraw consent to communications, by contacting us at any time.

8. Children

Our services are not directed to children under 18, and we do not knowingly collect their information.

9. Changes to This Policy

We may update this policy from time to time. The latest version is always on this page.